Orders placed are usually processed and shipped within 2 – 6 business days from the time the order is placed. Priority and Express orders placed before 3:00 PM ET will be processed and shipped out the same business day. Priority and Express orders placed after 3:00 PM ET will be processed and shipped out the next business day. The day an order ships does not count as a day in transit. Orders placed from Friday evening to Sunday will be processed the following Monday and shipped within 2 – 6 days. USPS does not pick up or deliver on Sundays.
The tax rate is based on the shipping address and not the billing address.
In the U.S. USPS observes the following holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Washington’s Birthday (aka President’s Day)
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Christmas Day
LOST OR STOLEN PACKAGES
If the package shows delivered to your address but is missing you must report the loss to us within two (2) weeks of placing your order). Once you have reported your lost package, we will launch an inquiry with USPS regarding the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.
We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by the customer.