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Frequently asked questions

Where do we ship too?

Healing Naturally Store ships to all 50 U.S. states and follows the standard methods available by USPS.

When will my order ship?

All orders made before 3pm ET will be shipped same business day. Orders after 3pm ET will ship the following business day.

What's the return policy?

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be no less than three-quarters (¾) full and in the same condition that you received it. You're also responsible for the shipping costs for returning the item.

What if my order gets lost?

If the package shows delivered to your address but is missing you must report the loss to us within two (2) weeks of placing your order). Once you have reported your lost package, we will launch an inquiry with USPS regarding the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.

Our warranty policy

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